.valisys-error-modal {
  position: fixed;
  inset: 0;
  z-index: 30000;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 18px;
  color: #16241d;
}

.valisys-error-modal.active {
  display: flex;
}

.valisys-error-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(5, 20, 13, 0.72);
  backdrop-filter: blur(4px);
}

.valisys-error-dialog {
  position: relative;
  width: min(100%, 540px);
  max-height: min(90vh, 760px);
  overflow: auto;
  border: 1px solid rgba(21, 59, 42, 0.14);
  border-radius: 26px;
  background: #fff;
  padding: 28px;
  box-shadow: 0 28px 80px rgba(4, 24, 14, 0.32);
}

.valisys-error-dialog h2 {
  margin: 10px 42px 8px 0;
  color: #16241d;
  font-size: clamp(1.35rem, 5vw, 1.8rem);
}

.valisys-error-dialog > p {
  color: #536159;
  line-height: 1.55;
}

.valisys-error-close {
  position: absolute;
  top: 18px;
  right: 18px;
  width: 38px;
  height: 38px;
  padding: 0;
  border: 0;
  border-radius: 50%;
  background: #eef3ef;
  color: #153b2a;
  font-size: 1.45rem;
  line-height: 1;
  cursor: pointer;
}

.valisys-error-mark {
  display: grid;
  width: 48px;
  height: 48px;
  place-items: center;
  border-radius: 15px;
  background: #fff0ed;
  color: #b73520;
  font-size: 1.7rem;
  font-weight: 800;
}

.valisys-error-code-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin: 22px 0 8px;
  padding: 14px 16px;
  border: 1px solid #d9e3dc;
  border-radius: 16px;
  background: #f5f8f6;
}

.valisys-error-code-row div {
  min-width: 0;
}

.valisys-error-code-row small {
  display: block;
  margin-bottom: 4px;
  color: #647169;
}

.valisys-error-code-row strong {
  display: block;
  overflow-wrap: anywhere;
  color: #153b2a;
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 0.92rem;
}

.valisys-error-dialog button,
.valisys-error-dialog a#valisys-error-open-sac {
  min-height: 44px;
}

.valisys-error-dialog > #valisys-error-contact-toggle,
.valisys-error-dialog #valisys-error-send {
  width: 100%;
  border: 0;
  border-radius: 14px;
  background: #153b2a;
  color: #fff;
  padding: 12px 16px;
  font-weight: 700;
  cursor: pointer;
}

.valisys-error-dialog .secondary {
  flex: 0 0 auto;
  border: 1px solid #b9c9bf;
  border-radius: 12px;
  background: #fff;
  color: #153b2a;
  padding: 9px 12px;
  font-weight: 700;
  cursor: pointer;
}

.valisys-error-help {
  margin: 0 0 18px;
  font-size: 0.9rem;
}

#valisys-error-contact-form {
  margin-top: 18px;
  padding-top: 18px;
  border-top: 1px solid #e2e8e4;
}

#valisys-error-contact-form[hidden],
#valisys-error-open-sac[hidden],
#valisys-error-send[hidden] {
  display: none !important;
}

#valisys-error-contact-form label {
  display: grid;
  gap: 7px;
  margin-bottom: 14px;
  color: #26382e;
  font-weight: 650;
}

#valisys-error-contact-form input,
#valisys-error-contact-form textarea {
  width: 100%;
  box-sizing: border-box;
  border: 1px solid #c9d5cd;
  border-radius: 12px;
  background: #fff;
  color: #16241d;
  padding: 12px 13px;
  font: inherit;
}

#valisys-error-contact-form textarea {
  resize: vertical;
}

#valisys-error-contact-status {
  min-height: 1.4em;
  margin: 6px 0 12px;
  font-size: 0.92rem;
}

#valisys-error-contact-status.success {
  color: #187044;
}

#valisys-error-contact-status.danger {
  color: #b73520;
}

#valisys-error-open-sac {
  display: grid;
  place-items: center;
  margin-top: 12px;
  border: 1px solid #9eb5a7;
  border-radius: 14px;
  color: #153b2a;
  text-decoration: none;
  font-weight: 750;
}

body.valisys-error-open {
  overflow: hidden;
}

/* O SAC administrativo permanece visível e recebe os chamados com código. */
.sac-admin-section {
  display: block !important;
}

.sac-error-diagnostic {
  margin: 0 0 18px;
  padding: 16px;
  border: 1px solid #cddbd2;
  border-left: 5px solid #b73520;
  border-radius: 14px;
  background: #f8faf8;
  color: #1b2c22;
}

.sac-error-diagnostic-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.sac-error-diagnostic strong,
.sac-error-diagnostic code {
  overflow-wrap: anywhere;
}

.sac-error-diagnostic code {
  color: #153b2a;
}

.sac-error-diagnostic-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 12px;
}

.sac-error-diagnostic-actions button {
  border: 1px solid #adc0b3;
  border-radius: 10px;
  background: #fff;
  color: #153b2a;
  padding: 9px 12px;
  font-weight: 700;
  cursor: pointer;
}

.sac-error-details {
  display: grid;
  gap: 10px;
  margin-top: 14px;
  padding-top: 14px;
  border-top: 1px solid #dce5df;
}

.sac-error-details dl {
  display: grid;
  grid-template-columns: minmax(110px, 0.4fr) minmax(0, 1fr);
  gap: 8px 12px;
  margin: 0;
}

.sac-error-details dt {
  color: #617067;
  font-weight: 700;
}

.sac-error-details dd {
  min-width: 0;
  margin: 0;
  overflow-wrap: anywhere;
}

.sac-error-details pre {
  max-height: 240px;
  overflow: auto;
  margin: 0;
  border-radius: 10px;
  background: #15231b;
  color: #eef7f0;
  padding: 12px;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  font-size: 0.82rem;
}

@media (max-width: 580px) {
  .valisys-error-modal {
    align-items: flex-end;
    padding: 0;
  }

  .valisys-error-dialog {
    width: 100%;
    max-height: 92vh;
    border-radius: 26px 26px 0 0;
    padding: 24px 20px calc(24px + env(safe-area-inset-bottom));
  }

  .valisys-error-code-row {
    align-items: stretch;
    flex-direction: column;
  }

  .sac-error-diagnostic-header,
  .sac-error-details dl {
    grid-template-columns: 1fr;
  }

  .sac-error-diagnostic-header {
    align-items: flex-start;
    flex-direction: column;
  }
}
